Privacy Policy

Information we collect

When you submit a quote request or contact form, we collect the details you choose to provide — typically your name, company, email address, phone number, industry, estimated volume, and any message you send us.

We may also automatically collect limited technical information when you visit the site, such as your browser type, device, and the pages you view, through cookies and similar technologies.

How we use your information

We use the information you provide to respond to your enquiries, prepare quotes, fulfil and support orders, and communicate with you about our products and services. We use technical information to operate, secure, and improve the website.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business — for example, hosting or email providers — and only as needed to perform their services. We may also disclose information where required by law or to protect our legal rights.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control cookies through your browser settings; disabling them may affect some features of the site.

Data security and retention

We take reasonable measures to protect your information against loss, misuse, and unauthorized access. We retain personal information only for as long as needed to fulfil the purposes described in this policy, or as required by law.

Your rights

Subject to applicable Canadian privacy law, you may request access to or correction of the personal information we hold about you, and you may ask us to stop contacting you. To make a request, reach us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent version, and any material changes will be posted on this page.